Hello I'm Don.
Maker and Solver
I am technically minded and detail-oriented IT specialist with 20+ years of experience in spearheading large and complex projects of systems (hardware and software) migration and implementation for high-profile organisations.
Ensured successful migration of Securtek's document management system for contracts from Oracle CMS to SugarCRM by conducting system analysis, which resulting in saving $500K on hardware upgrade and software licensing.
Consolidated Northlands two Quest and one Micros POS system to one Quest POS system for PCI compliance.
Transitioned EEDC from storing files in on premise storage to SharePoint Online and OneDrive.
Migrated the EEDC intranet to modern SharePoint sites.
Migrated the Northlands intranet from 4 old broken websites to a single WordPress site.
Migrated the Northlands Kronos timekeeping system from on premise to cloud.
Replaced the SecurTek phone system with VoIP system to save $8000 per month in equipment rental and services.
Migrated key systems and data for Edmonton EXPO Centre from Northlands to EEDC in less than 50 days.
Spearheaded IT project related to successful implementation of Square and saved around 50K per year.
Managed IT project to convert security monitoring software and saved $1600/month in the maintenance.
Successfully completed a payroll and HRIS project by migrating HR systems to UltiPro from Ceridian Insync and Xerox's Docushare to promote technological innovation. This project won PMINAC IT project of the year in 2016.
Tasked with administering databases to analyze data and interface requirements for key projects.
Performed a range of database administration duties while ensuring database and application security to deliver optimal performance.
Optimized database search indexes to alleviate application slowness.
Created customized databases for many applications.
Conducted thorough analysis for systems implementation and projects with an emphasize on alleviating ongoing business problems
Held ultimate responsibility for managing IT applications and systems, primary IT resources for implementation of applications and projects.
Achieved the company’s goals by successfully consolidating website hosting to save 4K per year.
Managed all aspects of process automation and improvements to save time and resources.
Played a vital role in developing Data Analysis and Business Intelligence systems with Azure and Power BI.
Converted more than 150 reports from crystal reports to SQL reporting services to facilitate all reports.
Created analysis reports to quick identify problems in custom applications and databases.
Oversaw the installation of servers, switches, and firewalls.
Increased use of SharePoint, Teams, and Office 365 tools by providing training and support to teams.
Updated 90% of workstations to Windows 10 while installing applications to run on Microsoft Windows 10.
Scheduled and organized weekly IT meetings to discuss ongoing issues and develop action plans
Interfaced with senior management while preparing detailed process documents and reports.
Offered training to junior personnel on project management strategies.
Educated from mutliple courses and books on teamwork, coaching and leading others as well as on problem & conflict resolution.
Reprogrammed DSC System III security alarm receivers to improve signal receptions and reduced bad alarm signals by 50%.
Develeped plans for both Disaster Recovery
Designed and implemented systems for backups, redundancy and high availabilty in 24/7 environment.
Implemetd test systems for applications and databases.
Created and followed testing procdures for applying patches and major updates for applciations and databases.
Developed COVID QR code check in system via MS Forms and Power Automate.
Established travel, purchase order, and invoice approval system with Power Apps and Azure SQL
Built new position management tool HR and finance using Power Platform and Azure SQL.
Optimized HR onboarding/termination/staff change workflows using Power Platform and Freshservice.
Promoted operational excellence by rebuilding HR workflows to reduce hiring/onboarding errors by 80%.
Saved $300K by eliminating the need to contract out project and developing a commissioning software.
Interacted with multiple project teams for identifying technical project requirements and deploying new systems to manage IT projects and documentation.
Provided technical guidance for evaluation of Explore Edmonton applications.
Planned out transfer of applications and data from Northlands to EEDC
Bachelor of Computer Science with Honours University of Saskatchewan
Project Management
ITIL